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Privacy Policy

Last updated January 06, 2026

This Privacy Policy for LynxIt Technologies Ltd. (“we,” “us,” or “our”), describes how and why we might access, collect, store, use, and/or share (“process”) your personal information when you use our services (“Services”), including when you:

  • Visit our website at https://lynxit.ai or any website of ours that links to this Privacy Policy

  • Engage with us in other related ways, including any marketing or events

Reading this Privacy Policy will help you understand your privacy rights and choices. We are responsible for making decisions about how your personal information is processed. + If you do not agree with this Privacy Policy, you may choose not to use our Services, subject to any mandatory processing required to provide them. If you still have any questions or concerns, please contact us at info@lynxit.ai.

1. Information Collection

Personal information disclosed

We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:

  • Names
  • Phone numbers
  • Email addresses
  • Authentication credentials (stored in hashed form)
  • Usernames
  • Job titles
  • Payment-related identifiers and billing information (processed by our payment provider)
  • Billing addresses

Sensitive Information. We do not intentionally collect or process special categories of personal data as defined under applicable data protection laws (such as health, biometric, or government identification data).

Payment Data. We may collect data necessary to process your payment if you choose to make purchases, such as your payment instrument number, and the security code associated with your payment instrument. All payment data is handled and stored by Tranzila. You may find their Privacy Policy link(s) here: https://www.tranzila.com/privacy.html. We do not store full payment card details on our systems and act as a data controller only for transaction-related information received from our payment provider.

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

2. Information Processing

We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

  • To facilitate account creation and authentication and otherwise manage user accounts. We may process your information so you can create and log in to your account, as well as keep your account in working order.

  • To protect the security and integrity of the Services. We may process personal information as necessary to detect, prevent, or address security incidents, fraud, abuse, or violations of our terms.

3. Legal Bases To Process Information

The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid legal bases we rely on in order to process your personal information. As such, we may rely on the following legal bases to process your personal information:

  • Consent. We may process your information if you have given us permission (i.e., consent) to use your personal information for a specific purpose. We rely on consent only where required by applicable law and not where another lawful basis applies.You can withdraw your consent at any time.

  • Legal Obligations. We may process your information where we believe it is necessary for compliance with our legal obligations, such as to cooperate with a law enforcement body or regulatory agency, exercise or defend our legal rights, or disclose your information as evidence in litigation in which we are involved.

  • Legitimate Interests. We may process your personal information where it is necessary for our legitimate interests, such as ensuring the security of the Services, preventing fraud or misuse, enforcing our terms, and protecting our legal rights, provided that such interests are not overridden by your fundamental rights and freedoms.

  • Contractual Necessity. We may process your personal information where such processing is necessary for the performance of a contract with you or to take steps at your request prior to entering into a contract, including to provide and operate the Services.

4. Sharing Personal Information

We may share your personal information in the following limited circumstances:

  • Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company. Any recipient of such information will be required to process personal information in accordance with this Privacy Policy and applicable data protection laws.

  • Service Providers. We may share personal information with trusted third-party service providers that perform services on our behalf, such as hosting, analytics, customer support, or payment processing. Such providers are contractually bound to process personal information only in accordance with our instructions and applicable data protection laws.

5. Artificial Intelligence-Based Products

As part of the Services, we offer products, features, or tools powered by artificial intelligence, machine learning, or similar technologies (collectively, “AI Products”). These AI Products are designed to support operational insights, automation, and analysis as part of the Services. Personal data processed through the AI Products is handled in accordance with this Privacy Policy and, where applicable, the Data Processing Addendum. We do not permit third-party AI service providers to use Customer Data processed through the Services to train or improve their general-purpose or foundation models. AI Products may generate outputs based on patterns, statistical methods, or probabilistic techniques. Outputs are provided for informational and operational purposes only, and you remain responsible for evaluating their accuracy, suitability, and compliance with applicable laws and obligations.

6. Use of AI Technologies

We provide the AI Products through third-party service providers (“AI Service Providers”), including Amazon Bedrock and Microsoft Azure AI. These AI Service Providers act as subprocessors and process personal data solely on our behalf and in accordance with our instructions, as further described in this Privacy Policy and the applicable Data Processing Addendum. To enable your use of the AI Products, your inputs, outputs, and related personal data may be transmitted to and processed by the AI Service Providers. Such processing is subject to appropriate contractual, technical, and organizational safeguards, including cross-border transfer mechanisms where required under applicable data protection laws. You agree not to use the AI Products in a manner that violates applicable laws or the documented acceptable use requirements applicable to the Services.

7. How Long Do We Keep Your Information?

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including to provide, operate, maintain, and secure the Services, comply with applicable legal and regulatory obligations, resolve disputes, and enforce our agreements.

Personal information processed on behalf of our business customers in connection with the Services (“Customer Data”) is retained and deleted in accordance with the applicable SaaS Services Agreement, Order Form (if any), Data Processing Addendum (“DPA”), and the customer’s documented instructions.

When we no longer have a legitimate business need to process personal information for our own purposes, we will either delete or anonymize such information. If deletion or anonymization is not immediately feasible (for example, due to storage in backup or archival systems), we will securely store the personal information and isolate it from further processing until deletion or anonymization is possible.

8. Keep Your Information Safe

We implement appropriate and reasonable technical and organizational measures designed to protect the security, confidentiality, and integrity of the personal information we process. These measures are designed to protect against unauthorized access, disclosure, alteration, or destruction of personal information. However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security. Customers are responsible for implementing and maintaining appropriate technical and organizational security measures for their own systems, networks, accounts, access credentials, and devices used to access the Services, as further described in the applicable SaaS Services Agreement, Data Processing Addendum, and any related security documentation.

9. Collection of Information From Minors?

Our Services are intended for business use and are not directed to children. We do not knowingly collect, solicit, or process personal data from individuals under the age of 18, nor do we knowingly market the Services to such individuals. Customers should not provide us with personal data of individuals under 18 in connection with the Services. If we become aware that personal data of a minor has been provided to us, we will take reasonable steps to delete such information, subject to applicable law and any contractual or legal retention obligations.

10. Your Privacy Rights

In some regions (such as the EEA, the UK, and Switzerland), you have certain rights under applicable data protection laws. These may include the right (i) to request access to and obtain a copy of your personal information, (ii) to request rectification or erasure, (iii) to restrict the processing of your personal information, (iv) where applicable, to data portability, and (v) where applicable, not to be subject to decisions based solely on automated processing that produce legal or similarly significant effects. In certain circumstances, you may also have the right to object to the processing of your personal information. Where we process personal data as a processor on behalf of a business customer in connection with the Services, requests to exercise these rights should be directed to the relevant business customer (the data controller), in accordance with that customer’s own privacy practices. We will assist our customers in responding to such requests to the extent required by applicable law and the Data Processing Addendum. Where we process personal data as a controller, you may exercise your rights by contacting us using the contact details below. We will consider and act upon such requests in accordance with applicable data protection laws and within the timeframes prescribed therein. If you are located in the EEA or the UK and believe that we are unlawfully processing personal information for which we act as a controller, you also have the right to lodge a complaint with your local data protection authority. If you are located in Switzerland, you may contact the Federal Data Protection and Information Commissioner. Withdrawing your consent: Where we rely on your consent to process your personal information, you have the right to withdraw your consent at any time by contacting us using the contact details provided below. This will not affect the lawfulness of processing carried out prior to the withdrawal of consent, nor processing based on other lawful grounds.

11. Account Information

If you are a business customer and would like to review or update information associated with your account, or request termination of your account, you may contact us using the contact information provided below, to the extent we act as a data controller with respect to such information. If you are an end user of a customer (for example, an employee or authorized user accessing the Services on behalf of your organization), requests relating to your personal data, account, or use of the Services should be directed to your employer or organization, which acts as the controller of your personal data in connection with the Services. Upon a customer’s request to terminate its account, we will deactivate the account and handle associated data in accordance with the applicable SaaS Agreement and, where relevant, the Data Processing Addendum. We may retain certain information to the extent required or permitted by applicable law for purposes such as preventing fraud, troubleshooting issues, complying with legal obligations, resolving disputes, or enforcing our agreements. If you have questions or comments about this Privacy Policy or your privacy rights in relation to personal data for which we act as a controller, you may contact us at info@lynxit.ai

12.Updates To This Notice

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated “Last updated” date at the top of this Privacy Policy. If we make material changes to this Privacy Policy, we will provide notice where required by applicable law, including by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this Privacy Policy periodically to remain informed about how we protect your information. In the event of any conflict or inconsistency between this Privacy Policy and any applicable SaaS Services Agreement, Order Form, or Data Processing Addendum entered into between you and us, the terms of the SaaS Services Agreement, Order Form, and/or Data Processing Addendum shall prevail with respect to the subject matter governed by such agreements, including the processing of Customer Data.

13. Contact Us About This Notice

If you have questions or comments about this notice, you may email us at info@lynxit.ai or contact us by post at:

LynxIt Technologies Ltd. Yona Wolach 8, Hod Hasharon, Israel 4504122, Israel.

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